Project Manager (Contractor)

• Managed up to 22 concurrent IT infrastructure and cybersecurity projects, with a strong focus on firewall configuration, network segmentation, and endpoint protection, coordinating directly with engineering teams to ensure successful client deployments.
• Oversaw firewall deployments and security policy implementation across multiple client environments especially SonicWall, ensuring compliance with internal security standards and reducing configuration errors by introducing validation checkpoints.
• Worked closely with network and systems engineers to standardize firewall setup procedures and documentation, reducing overall configuration time.
• Facilitated seamless coordination between globally distributed engineering teams and clients across U.S., LATAM, and EMEA time zones, optimizing meeting schedules, reducing project lag, and ensuring continuous project momentum.

Operation Manager

• Streamlined operations by implementing new standard procedures for the web development department and the customer service department.
• Led the end-to-end management of all web development projects for all types of clients, achieving high-rate client satisfaction due to timely delivery and exceeding quality expectations.
• Oversaw the upgrade of technical platforms, which enhanced team productivity.
• Implemented Agile methodologies across all projects, reducing project delivery times and increasing team adaptability to client feedback and changes.
• Conducted training sessions on new tools and technologies, which upskilled the team and led to significant improvement in project execution efficiency.

Project Manager

• Led the development of the company intranet, enhancing internal communications and operational efficiency, resulting in an increase in user engagement and content accessibility within the first year.
• Managed the cross-departmental development of SharePoint sites, improving collaboration and data sharing across the organization.
• Created and implemented design templates and development standards for the company's internal web projects, standardizing quality, and aesthetics.
• Spearheaded the automation of key business processes using Power Apps, streamlining operations such as report generation and data entry, which saved huge amounts of hours annually for the team and significantly reduced error rates.
• Managed the regular updating of news and announcements on the company's website using HTML and CSS in Drupal.

Web Developer

• Developed dynamic product landing pages using HTML, CSS, JavaScript, and GreenSock, enhancing user engagement with interactive designs.
• Managed content updates and consistency using Adobe Experience Manager CMS, aligning with client branding strategies.
• Created and optimized web banners with GreenSock, JQuery, and JavaScript, boosting interactive viewer engagement.
• Collaborated with clients to analyze needs and formulate website requirements, ensuring tailored web solutions.
• Maintained and improved website performance using Atlas CMS, optimizing content for better user experience.
• Generated and delivered detailed performance reports to clients and superiors, highlighting project outcomes and insights.

Web Developer - QA Analyst

In charge of creating requirements for the design department, create the structure for web pages and design elements, and ensuring that the user interface will be simple and easy to use without leaving an outstanding design and clean code aside.

As QA Analyst I'm in charge of ensure the visual quality, code quality, bugs report, detect visual mistakes, browser matrix revisions, quality processes management, weekly production inform to general management.

Generative AI for Project Managers Specialization

Project Management Specialization

Full Stack Web Development

Digital Marketing Specialization

Digital Marketing Specialization

Web Development

Software Engineering